Alarm Tech Online Member Comments

" I am SO happy I found this site! After numerous calls to other alarm companies to come reset my system; without success unless I sign a contract with them, I started looking online. I found this site, and I found EVERYTHING I needed to reset the system myself. The website is very easy to navigate. Knowing your model # makes it even easier! I even got information to re-program my keypad. This is such a huge help to a new homeowner with an existing system and no prior documentation. I am so excited and cant wait to get home & start programming! THANK YOU SO MUCH!"

Amanda Cokendolpher


"I was having problems trouble shooting the 4110XM. I needed Technical Support; but it was the weekend and no one was open or available to me. I found this site on Sat. I bought a Membership on Sun. and with in an hour I found the information I needed and was able to fix the problem. I would strongly urge any installer use the information contained in this site. It is informative, easy to use and understand. Thanks!"

J.C. Jackson


Name: Ken Smith

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Web Search

Comments: Great Service& Customer Support


Name: Gerard

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: On-line search

Comments: Ed, my tech, was very helpful. As it turns out, I found out that my panel had a power surge which damaged a transistor, so it has to be replaced. Thanks for the help, Ed.


Name: Mike

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Internet Search

Comments: I am very skeptical of ordering service over the internet,been riped off before, but this is everything that it advertises, awesome, fixed my problem within 15 min. after joining thanks guys, entertaining using your virtual service.


Name: Deepak Dani

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Google Search

Comments: Anything that Protects and helps the End Consummers and improves the standard of living with a value added services is always recommendable and admirable.


Name: Harry

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: google

Comments: My home alarm had never been activated. 5 yrs later the installer was no longer around & no notes as to codes had been left with the manual which had been locked along with the keys in the control panel. Info in this site got my system up and running!! Thanks.


Name: Rob Lehnert

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: internet search

Comments: Thanks so much for your site - it has already paid for itself by explaining things to a novice that the install-ation/programming manuals consistently muddled.

The 'Ask a Tech' site is absolutely great - they know the answers and have a great response time: no more searching security site forums!!!

The Vista 20P programming pages made the installation and setup a simple task - trying to interpret the manual was very time consuming and frustrating.

Thanks again,
Rob Lehnert


Name: JohnGuzman

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Online Search

Comments: Excellent service and follow-up. I'm a novice and I initially found the system's nomenclature and programming structure quite daunting however, my Tech was very patient and understanding and, took the time to clearly explain the task at hand. Keep up the great work! Thank you!!


Name: Darren Crane

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: google

Comments: Awesome site. My company moved into a new office with an existing Ademco system. Our budget was very tight - and Ademcoonline.com allowed me to reset the system, complete the programming, and setup monitoring all for almost $1000 less than what a local company wanted to charge us. Awesome site!


Name: Richard Green

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: googled

Comments: the service was very helpful. solved my problem in less than five minutes. A lot better than calling a technician and paying ten times the cost of your service.


Name: Matt

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: google search

Comments: I purchased a new home and the owner left me a master code that did not work. I accidentally armed the system with the "quick arm" feature and had no way of shutting it off! This site enabled me to fix the situation in 10 minutes so that I did not become a prisoner in my own home or out $100 for an after-hours call to a locksmith/alarm specialist.


Name: Crystal Millberry

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Found it accidently.

Comments: " I signed up yesterday for your one-year membership service which included tech support. My fire alarms were not working and my original alarm company sold my contract which left me with nobody to contact. I sent an email to your tech and received a prompt reply. I answered after doing what was suggested and from there we were able to work together to solve my problem. I have never been so happy with anything that I have subscribed to. The technician was knowledgeable, courteous and very dedicated to getting my smoke detectors working again. He spent the time needed to get my system back up and running. Thank you for having the Ademco Onine Membership. Best money I ever spent. Now I don't have to worry so much about my kitties when I leave my house."

Crystal Millberry


Name: Walt Lang

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: Google

Comments: Great site and reasonable price. Saved me the hassle and cost of a installer visit. Even hard to find one if you don't subsribe. I very much like your range of plans. I chose the 7-day plan. Didn't need much so I received fair value.


Name: Kalen Gralka

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: online

Comments: Absolutely great technical assistance. The tech I communicated with went well beyond my expectations.

Thank you


Name: Allison Goodwin

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: searched online

Comments: I purchased a foreclosure last year and did not receive any information on the house. I was able to re-arm my system by using the information on your site. Yeah!


Name: SAM BROUILLETTE

Did you think the price for membership was fair?: Yes

were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: A friend told me

Comments: Thanks to your tech (ED), who was sowilling to give assistance to me..


Name: Richard Retherford

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: online search

Comments: It was great to get the info I needed on the ancient system in the house I just bought. My system is up and running again thanks to you folks.


Name: EDWARD SANTINI

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: google

Comments: VERY happy, good company


Name: Stephen Taylor

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: online

Comments: Excellent service


Name: MARK MAGRI

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: ON LINE

Comments: VERY GOOD SITE HELPED WITH PROGRAMING MY SYSTEM


Name: Stephen Leach

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: web


Name: Sanjay Agrawala

Did you think the price for membership was fair?: Yes

Were you able to find the infomation you needed?: Yes

Would you use our service again in the future or recommend it to a friend?: Yes

How did you hear about our site?: google


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Member Comments

" I am SO happy I found this site! After numerous calls to other alarm companies to come reset my system; without success unless I sign a contract with them, I started looking online. I found this site, and I found EVERYTHING I needed to reset the system myself. The website is very easy to navigate. Knowing your model # makes it even easier! I even got information to re-program my keypad. This is such a huge help to a new homeowner with an existing system and no prior documentation. I am so excited and cant wait to get home & start programming! THANK YOU SO MUCH!"

Amanda Cokendolpher

"I was having problems trouble shooting the 4110XM. I needed Technical Support; but it was the weekend and no one was open or available to me. I found this site on Sat. I bought a Membership on Sun. and with in an hour I found the information I needed and was able to fix the problem. I would strongly urge any installer use the information contained in this site. It is informative, easy to use and understand. Thanks!"

J.C. Jackson